BIAS Help CenterUtility Billing How do I process late bills?How do I post fees to customer accounts?

How do I post fees to customer accounts?

After a list of customers has been generated, complete these steps to control what posts to each customer's billing activity.

Go to Utility Billing > Customer Accounts

  1. Click Manage Customer Balances

 

  1. Click Write
  2. Select the bill Type to posted, Late or Shutoff Notice.
  3. Enter the notice Date and the desired Due Date to print on the notices.
  4. Enter Bill Memo if additional memo is desired. The notices will populate with the default message from the notice setup.
  5. Click Write to post to customer accounts.

After clicking Write, BIAS will move to the Late or Shutoff Notice tab with a list of fees posted. Now you're ready to print notices.

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